Refund Policy

Thank You For Considering Online Study Sphere. We aim to deliver the best services to all our users. Please read and understand our refund policy before making any purchase at Online Study Sphere. 

Online Study Sphere is a paid online tutoring service provider and all the payments done by the users are subject to the subscription plan they have purchased. The payments made by the users through credit cards, debit cards, MasterCard, net banking, online bank transfers, etc are processed through a payment gateway. Users and their issuing bank establish and follow the agreed-upon terms and conditions. Online Study Sphere is not responsible for any fraudulence of payment. 

No-Refund Policy 

Once the user accepts the terms and conditions and pays for the services, Online Study Sphere does not initiate any refund under any circumstances. This no-refund policy applies to all users without exception. We believe that this helps us to ensure fairness in our services. 

Non-Transferable

At Online Study Sphere all the services you pay for are especially made for you. Therefore, they can not be transferred to another person or account. Also, once you have paid for our services we don’t allow you to exchange for other services or products. We believe that this allows us to maintain the quality of our services and personal focus on each user. 

Cancellation Policy 

Before canceling your subscription play, we request you to carefully read and understand the cancellation policy of Online Study Sphere: 

  • At Online Study Sphere, Cancellation is only possible after raising a concern/query with us.  
  • After canceling your subscription, we are not obliged to give you any refund. 
  • After receiving the request to cancel your subscription plan, we will give you 7 days to review your decision. In these 7 days, you can cancel your request to terminate your services. 
  • After 7 days you will not be able to cancel your request to terminate your subscription plan. 

Resolving Technical Issues

In case of any technical issue, we welcome all our users to reach out to us at (onlinestudysphere@gmail.com). Online Study Sphere is committed to addressing and resolving any technical issue to ensure a seamless experience. While we work on resolving your issue, we will appreciate your patience and assure you that your problems will be sorted out very soon.

Changes to the Refund Policy

Online Study Sphere reserves the right to modify its refund policy at any time. In this case, we will issue a notice to keep you informed of our refund policy. 

Contact Us

If you have any queries or concerns regarding the refund policy of Online Study Sphere, please free to contact us at ( onlinestudysphere@gmail.com /+91 798-834-8420).

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